Helping Others…

During 2016 Magenta Star were happy to help the following charities:

  • Royal British Legion Industries – they wrap all of our Christmas Grotto presents
  • Salvation Army – a donation of toys for their appeal
  • Keech Hospice Christmas donation – in lieu of sending Christmas cards
  • Iain Rennie Hospice – a donation of toys
  • Brooks Farm of Leyton – monetary donation in conjunction with The Mall Wood Green
  • Text Santa – monetary donation in conjunction with intu Shopping Centres
  • Promise Dreams – monetary donation in conjunction with intu Merry Hill
  • Help Harry Help Others – monetary donation in conjunction with House of Fraser Birmingham
  • Reed Specialist Recruitment Gift appeal – donation of toys

reed harry promise text santa brooks farm ian rennie keech sally army RBLI

What a busy Christmas!

Did you know that in Christmas 2015 Magenta Star saw 96,000 people visit our “managed” grottos, and 78,000 people visit our “photo only” grottos. That’s a lot of magic delivered to a lot of children. Needless to say the Elves and Father Christmas are currently having a rest!

Wishing all of our customers and clients a very Happy Christmas

We would like to take this opportunity to wish all of our customers and clients a very Happy Christmas and New Year.

As in previous years, instead of sending out Christmas cards we will be making a donation to a local charity. This year we have chosen Keech Hospice Care.  Their children’s service supports families from across Bedfordshire, Hertfordshire and Milton Keynes with a child or young person diagnosed with a life-limiting condition. Their team offer Palliative Care Services to the whole family, throughout the child’s illness and into bereavement. This care is available in-house at the charity’s bright and comfortable hospice near Luton, or via our community nursing team at the family home.

Their aim is to help families make the most of the precious time they have left with their child. While many of the children will have only a short life, they all still have plenty of living to do!

For more information please visit their web page:



Fun In The Snow At intu Watford’s Grotto

I just wanted to say how fantastic the team were at the Grotto at intu Watford on Thursday night when I took my little boys in to see Santa.

One of the Elves spent a lot of time building snowmen and they had a brilliant time. Your Santa was fab with them too (even the screaming 1 year old). I just felt I had to write and tell you because they all really made their visit and I wanted to say thank you.

Bubbles in the Grotto at Castle Mall Norwich!

Some lovely feedback from a customer at our Castle Mall Norwich Grotto.

“I visited your Christmas Grotto at Castle Mall Norwich with my two sons Luke (5) and Max (4) this week.  Max has autism and developmental delay disorder along with other special needs.  When we arrived to visit Father Christmas Max became anxious which made my other son Luke upset.

I was alone with them so I bought some bubbles as Max likes them. I asked the Elves if he’d be ok to blow them in the grotto and they said yes. When I explained why they were here so helpful and polite and the visit to Santa was a great success. When we went in the Elves even blew the bubbles around for Max.  They really made him feel at ease and engaged in what was happening and he even spoke a little.

I am so thankful and wanted to let you know – I will definitely be coming back next year with Luke and Max”.


Well done Santa at intu Derby

We have just received this lovely feedback from a visitor to our Christmas Grotto at intu Derby. We are so pleased Thomas had a magical experience.

“Please could you pass our upmost thanks to Santa, all his Elves & the professor at the grotto in intu.
We visited last night (Friday 20/11/15) with our son Thomas who is 6 and the whole experience was fantastic, the staff were very polite and helpful and Thomas loved the elf school with the professor.
Everyone was very patient when Thomas got upset at hearing another child crying ( probably overwhelmed from meeting Santa!) and he took some time to go into meet Santa but there was no sense of being rushed and the elf was very nice to him.
Santa was lovely and took his time with Thomas. The reason l emphasise all of this in relation to a fantastic experience is that Thomas has Autism and sometimes finds experiences overwhelming. We want Thomas to have the same opportunities in life as any other child and the reassuring way in which the staff spoke to Thomas and engaged with him was superb. l may seem to be going over the top but not every experience is as lovely for Thomas so l want to praise all those involved.

The experience and the memories of seeing Thomas laugh and smile so much (especially in Elf school) is priceless.  So thank you from Thomas porter (aged 6), & Emily & Carl Porter ( a very happy mummy & daddy)”.

NFAN Dinner

NFAN Dinner May 2015We had a lovely evening sponsoring the National Farm Attractions Network dinner earlier this week.

This was the evening before the members trip to visit Adam Henson’s Cotswold Farm Park. We hope you had a great visit.