Grotto Management

We take the stress out of Christmas by creating a great Grotto experience for your customers!

A successful Christmas Grotto can play a vital role in attracting retail footfall at a critical time of the year. As specialists in this area we understand exactly what visitors need at this extremely busy time.

Magenta Star currently work with all leading shopping centres in the UK to create and manage Christmas the way they want it, as we will handle as much or as little as needed.

Our dedicated Grotto service includes staff recruitment and vetting processes, costumes, gift selection and full operational management. We create and manage a bespoke event to suit your needs no matter how big or small. We work together as a partnership to make the event financially viable for both parties.


Great care is taken in the selection of all our gifts which are chosen for educational merit and perceived retail value. All have safety certificates and carry the European CE mark of approval.


We can provide instant, sharp, high quality prints in seconds. Quality photo merchandise is a great reminder of any special event and you can choose from a wide range of highly saleable gifts that can be produced on-site, branded or themed to suit your requirements.


Our costumes are hand sewn to an extremely high quality. Our designers create magical costumes from traditional elves to outfits which match the theme of your grotto. They not only look fantastic but are also practical to wear.

Christmas Themed Entertainers

Themed stilt walkers, mix and mingle entertainers, fairies, jesters, elves, jugglers, face painters, balloon modellers.

What makes us different?

Magenta Star adds an extra layer of management to its core structure at Christmas. Our experienced, specialist individuals ensure we provide the best possible service at this key time by:

recruiting locally for the Event

providing constant and consistent support

ensuring our staff are trained to the highest standard

creating the magic!

Meet the Christmas Team

Our seasonal managerial team offer valuable support to the Directors and temporary staff during a hectic Christmas season from September to January. It is to their credit that over 40% of our staff return year after year.

Flexible Ticketing System

An online booking service can be a perfect addition when looking at a photographic solution. Our flexible ticketing system can assist you to manage any Event or simply be the solution you need for your Attraction or Farm Park. Our ticketing system provides data capture, performance management and reporting – to name just a few.

All your customers need to do is click a link (provided by us) on your website. Simple, effective and branded for your business.

Click below to find out more

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